However if you feel that you need to change some product, address, any other issues you may always cancel your order after you have placed it. Since PaceDeal follows a HyperLocal model for delivery and shipment, all of our orders get dispatched with in one hour or order received.
Order cancellation can only be done after you log into your account and is also accepted only before the product is dispatched from our warehouse, that is one hour from the time of order. Once the order is dispatched from our warehouse the order cannot be cancelled as the products will be handed over to the delivery partners and will not be in the scope of our service. Alternatively if you do not have an account and wish to cancel your recent order you can give us a ring at 91.9897007932.
At PaceDeal, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
PaceDeal is not responsible for any damage caused after delivery.
In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on
Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
Returns and exchanges requests will be subject to checking and vetting by PaceDeal.
Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
Shipping charge+GST+Packgae and Handling Charges would not be included in the refund value of your order as these are non-refundable charges.
Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
No Refund shall be made once goods are sold.
All products once purchased are non-refundable. In general, an item maybe eligible for return within 2 days from the date of Product Delivery if it fulfills any of the following conditions:
Sold in a physically damaged condition.
Has missing parts or accessories
Product packaging not opened, product not used.
In case of any query, please feel free to contact us at the following:
364/6, Nai Sarak,
Meerut, Uttar Pradesh-250004,